- I´m
able to see the image published from my PC but not when I have
uploaded to the Web server. Why?
When you publish your image in HTML format, 4 type of files are
generated. They are:
The web page based on the web template selected. (*.asp)
Customization file (.cfg)
Scene(s) (*.jpg)
Java applet (.jar)
License file (_psk2.ext)
Please ensure that all the files generated by PixMaker have been
uploaded into the same directory so that the HTML codes are able to
reference to these files. Alternatively, if you have stored the image
and Java applet files separately, ensure that the path in your HTML is
pointing to the correct folders respectively.
Another problem is that the Web server is case-sensitive to the HTML
codes. Ensure that the cases on file names in your HTML codes are
correct. For example: <uPixScreen.class> and not <upixscreen.class>.
- My
published stitched image cannot be viewed in Netscape. Why?
It may be that your stitched image is more than 4080 pixels in width.
Images of this width cannot be displayed in Netscape 4.x. This is a
Netscape/Java limitation that will be resolved in future versions.
To resolve the problem, resize your images proportionally.
- Some
of my Scenes can be viewed on Netscape but not on certain versions of
Internet Explorer (IE). Why?
Internet Explorer is unable to load applets reference via code
attributes using full URLs. The code attribute must reference only the
name of the class while the codebase must reference the directory
path.
Change
<applet code="http://www.pixmaker.com.au/java/uPixScreen.class"
archive="http://www.pixmaker.com.au/java/uPixScreen.jar" width=400
height=150>
To:
<applet code="uPixScreen.class" archive="uPixScreen..jar" codebase="http://www.pixmaker.com.au/"
width=400 height=150>
- Why am
I not able to open a project file (*.pim/piw) created by a Windows
2000 system through a network on a Windows 9x system?
This is because the project files contains directory paths relative to
the local drive. As a result, you will not be able to open it across a
network.
- I am
able to view PixMaker web pages on some systems but not on others.
Why?
Java-enabled browsers are required for the viewing of PixMaker images
on web pages. Most of the commonly available browsers are
Java-enabled.
Java support is known as the Java Virtual Machine in Netscape, it is
installed by default. To check whether Java is enabled in Netscape,
look under the "Advanced" option under the "Edit-Preference" menu for
the sub-option "Enable Java".
Microsoft used to provide their own version of the plugin with
Internet Explorer when XP was released. However with newer version
of XP Pro, they are no longer providing it due to some licensing
issues with Sun Microsystems. Therefore, in order to view the
PixMaker Scenes on XP, please download and install the Java
plugin provided by Sun at
www.java.com/en/index.jsp
- My
friends cannot retrieve the PixMaker Postcards from their ISP. Why?
The PixMaker Postcards are saved as EXE files. For security reasons,
certain ISPs remove the '. exe' that follows the Postcard´s file name.
To resolve this problem, your friends need to rename the file by
typing in '.exe' after the file name and they will be able to view the
Postcards.
- When I
try to view the PixMaker webpage that I have created using Internet
Explorer 6 on Windows XP, the browser prompts me to download and
install the Microsoft virtual machine. Why is that so?
The Microsoft virtual machine is the component required for viewing
Java-based content in Internet Explorer. It is not installed by
default on Windows XP. Therefore when you view web pages that
references Java-based content, you will be prompted to download and
install the component.
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